Talking Mental Health

Thank you for telling us about your views on the future of mental health services for Manchester.

Following on from an independent review of services in 2013, the programme of public engagement that ran from October 2013 to the end of January 2014 has now closed.

The Mental Health Improvement Programme for Manchester recommends that we move away from commissioning activity (how many clinics, workers and bed days are provided) and instead commission services based on outcomes (how much actual good they do for the person).  We asked local people to tell us what they think the best oucome measures are for services - i.e. what is it that people most want the services to achieve for them and those they care for?

Alongside the web pages and online survey, our engagement programme saw us working closely with our partners in the city to make sure that we involve the people to whom these changes would really make a difference.

  • We worked with Manchester Alliance for Community Care (MACC) to develop a 'facilitation offer' so that local groups could work with independent facilitators to plan, run and report on over twenty bespoke engagement events. 
  • We worked with HealthWatch Manchester and their volunteers to run awareness raising market stalls in partnership with the Manchester stop smoking service who kindly let us use their existing stalls.
  • MACC have also worked with independent patient and advocacy groups to develop a draft patients' charter that reflects the needs and wishes expressed by patients and carers in the city over recent years. 
  • Alongside the public engagement work, the Mental Health Improvement Team ran a number of clinical engagement events while we worked closely with Manchester City Council who are consulting on their wellbeing services offer.

In all, since launching our engagement programme in November 2013 we engaged with 259 healthcare professionals and over 370 patients, carers and members of the public.

We have received detailed feedback from local people, patients and carers about what they want local services to achieve for them.  All of this feedback has now been passed on to the independent organisation that will develop the final care pathways and service specificaitons, so that these can reflect what local people have told us they want and need from a new mental health system for Manchester.

A full engagement report will be produced in March that will detail how requests and recommendations from local people have been addressed in the plans.  We will publish the report here along with details of the key points in the procurement process from now until the new system is in place in April 2016. 

Finally, we would like to take this opportunity to thank everyone who took part in our engagement process - whether you filled in a survey form, participated in a group or ran an event, we are grateful for your contribution and we will keep you informed. 

Thank you.