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Electronic Prescription Service

Electronic Prescription Service

The NHS is introducing a new and more convenient way for you to obtain medication, including repeat prescriptions, from your chosen pharmacy.

Borchardt Medical Centre will be the first practice within NHS Manchester to start using the Electronic Prescription Service. The service will start in January 2012 and will be introduced to all other practices in a phased approach over the coming months.

What does this mean for you?

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

Is this service right for you?

Yes, if you have a stable condition and you:

  • don’t want to go to your GP practice every time to collect your repeat prescription
  • collect your medicines from the same place most of the time
  • use a prescription collection service now.

No, if you:

  • don’t get prescriptions very often
  • pick up your medicines from different places
  • travel or work away from home a lot.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:

  • a pharmacy
  • a dispensing appliance contractor (if you use one)

Places which offer this service will display an 'Electronic Prescription Service' sign in their window:

Electronic Prescription Service logo

A full list of pharmacies who are offering electronic prescriptions is listed on NHS Choices Website. You will see ‘Electronic Prescription Service Available here’ next to the name of the pharmacy listed.

Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.

What if I already use a prescription collection service?

Nomination works in a similar way to a prescription collection service where the pharmacy collects your prescription for you.

The main difference with nomination is that your prescription will be sent electronically and you don’t have to choose a place that is near to your GP practice.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now. Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser.

More information about The Electronic Prescription Service is available from your local pharmacy, GP surgery or on-line at: 
Alternatively you can contact PALS on Freephone – 0800 015 1462 (Monday - Friday, 10.00am - 4.00pm) or you can email  

EPS Newsletter March 2011

EPS Newsletter April 2011

EPS Newsletter June 2011

EPS Newsletter August 2011 

EPS Newsletter December 2011

EPS Nomination Policy

EPS Release 2 Smartcard Transition & Sponsorship Model

EPS Dispensing Token Distribution Plan

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