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Withington Community Hospital

Please note there is no longer a walk-in service at Withington Community Hospital

No other services are affected. Patients are advised to contact their GP or use an alternative service. Further information on self-care and local services can be found here. Many local surgeries offer extended hours and all Manchester GPs offer an out-of-hours service during evenings and weekends.

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About Withington Community Hospital

Withington Community Hospital and Treatment Centre is a new kind of hospital. It includes services that focus on helping people to stay healthy, as well as treating patients quickly when they become ill. 

The hospital provides state-of-the-art diagnostic services and day surgery, as well as a wide range of outpatient clinics.

The hospital is owned and managed by NHS Manchester, however many of the services within the hospital are provided by other NHS Trusts or private providers.

For more information on the services provided at the hospital click here.  

A patient information leaflet is available here

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How to find Withington Community Hospital

 

The address of the hospital is:

Withington Community Hospital

Nell Lane

West Didsbury

Manchester, M20 2LR

 

Tel: 0161 434 5555

Please note that the hospital is not open to patients until 7.40am

 

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Parking

 

There is car parking available next to the hospital.  The entrance is on Nell Lane, with disabled and short stay parking bays nearest the hospital building.  Parking is free for those with disabled badges.  A charge of £2.00 applies for other cars - but the first 30 minutes is free so patients can be dropped off by friends or relatives.

 

Take a ticket at the barrier when you first arrive in the car park.  Before returning to your car, please pay at the pay station near the main entrance.  The machine takes coins and most notes.

 

If you have any special needs when you arrive, for example, help getting from your car to the clinic, please contact us to discuss how we can help you.

 

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Choosing Withington Community Hospital for your treatment

 
If your GP refers you for treatment or diagnosis at a hospital, you have a choice of hospitals that offer the treatment you need. You can ask your GP to refer you to Withington Community Hospital if you would prefer to come here. You can use the information on this website to see what services we offer and gain more information about them to help you to make your decision.  For more information about the services provided at the hospital click here.

 

What you can expect from us

 
We will do everything we can to make your visit to us as comfortable and pleasant as possible.  The building has been designed to be a calm and relaxing environment for patients, staff and visitors.  We have used art across the hospital to create a welcoming, friendly and "non-institutional" environment, and have recently been named as runner-up in the national "Building Better Healthcare Awards" in the category Best Use of Art in Healthcare Facilities.
 
We aim to work in partnership with our patients to allow them to take an active part in managing their own health.  Within the information about the services we provide at the hospital you will find details of further resources that you can access to find out more about your specific condition or treatment.
 
NHS Manchester is compliant with the Government's requirements to eliminate mixed-sex accommodation.  Withington Community Hospital does not provide over-night accommodation in its Treatment Centre; however dedicated single sex Admission and Discharge lounges have been created in order to ensure patients' privacy and dignity during their stay.  Dedicated toilet facilities will be available within the single sexed admission and discharge lounges.
 
For further information on Eliminating Mixed Sex Accomodation click here.
 
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Tell us what you think

 

Compliments and suggestions:
 
If you are happy with your treatment, tell us! We can learn from what we do right as well as from mistakes. If you have any comments or suggestions that will help us to improve the service we provide at the hospital, please fill in one of the "compliments and suggestions slips" which are available in all departments in the hospital. Post your completed slip in the red post box by the main entrance. We display all the compliments and suggestions we receive monthly on the notice board in the main entrance.  To find out what other people think about specific services simply click on the service you wish to know about on this site.

Concerns or issues:

 

As a patient, relative, carer, friend of a patient or any other member of the public, you may have questions about the services we provide and may need someone to turn to for on-the-spot help and advice. This is where Patient Services can help.

Patient Services

Patient Services listen to your concerns and suggestions

provide on-the-spot information on NHS services
advise and support patients, their familes and carers
help sort out problems quickly on your behalf
help you contact other organisations to get the help you need
record any feedback and comments that you wish to make and learn from your experience.
Patient Services will treat all your information confidentially.

For all patient enquiries, complaints and MP letters about CCG services contact:
Patient Services, Greater Manchester Commissioning Support Unit (GMCSU)
Phone: 0161 212 6270
Email: patientservices.gmcsu@nhs.net
Post: St James's House, Pendleton Way, Salford M6 5FW

For all enquiries and complaints about primary care services (GPs, Dentists and Opticians) contact:
NHS England
Phone: 0300 3112233
Email: england.contactus@nhs.net
Post: NHS Commissioning Board, PO Box 16738, Redditch B97 9PT

For independent complaints advocacy support contact:
Independent Complaints Advocacy (ICA)
Phone: 0808 8010390
Email: boltonica@carersfederation.co.uk
Post: 5th Floor, Arthur House, Chorlton Street, Manchester, M1 3FH

 



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